Meet John Symond
Aussie Home Loans, a name synonymous with mortgage lending within Australia, is widely credited for having created competition in the home lending industry. Our achievements have also been recognised by successive Federal Governments for challenging home loan interest rates which until the creation of Aussie Home Loans, was the sole domain of the banks.
Aussie was founded by Managing Director, Mr John Symond AM and launched on February 16th 1992. From the very beginning John has looked for ways to improve the existing home loan environment and give customers a better deal on home loans.
Since the inception of Aussie 15 years ago, John Symond continues to create a series of firsts in Australian home lending:
- intense competition in both housing and business loans, forcing interest rates down
- Mobile Mortgage Advisers available 24 hours a day, 7 days a week to visit customers
- Home visits, with up to 10,000 borrowers per month being visited by Aussie Mortgage Advisers
- Provision of signature loan features, including redraw and split loan facility, at no extra cost
- ability for investors to enjoy the same rates as owner-occupiers, after previously paying higher rates
Aussie has helped drive Australia’s love affair with property and has continued to promote the Australian dream. The strong customer service approach to the business continues today.
John Symond remains the driving force behind the business which has grown to include a national mortgage broking service, as well as Aussie’s own brand of mortgages (Aussie Home Loans), Aussie Home Insurance (where Aussie acts as referrer for CGU Insurance Limited) and the low rate Aussie MasterCard.
Aussie is a totally Australian, independently-owned company currently servicing 220,000 customers and a loan portfolio in excess of $20 billion. The company operations span all mainland capital cities and major regional centres across the country, with a team of more than 1,000 staff and mortgage advisers nationwide.
Aussie John
In recognition of his services to the Mortgage industry, John Symond was conferred the honour of Australian Member (AM) in 2002.
John was also inducted into the Australian Banking and Finance Magazine’s Hall of Fame in May 2004, the first non-banker to join the prestigious group of members.
In April 2005, John further pushed the boundaries in the financial services sector with the launch of a low rate credit card – which has already heightened card competition and provided all Australians with a better deal.
John believes in giving back to the community for the ongoing support they’ve shown to Aussie and has created the John Symond Foundation to specifically help less fortunate families and disadvantaged children.